"If you're reading this review, you are probably at your wit's end. Placing your child in a therapeutic program away from you is a very heavy situation. We can completely assure you that Guardian Voyage Transport understands this and will treat you and your child with the utmost care and respect. From the first conversation with Jack to the pickup and transport of our daughter; they were compassionate, understanding, and completely professional. We had multiple calls and texts with Guardian Voyage Transport regarding what would happen that day and everything they said was completely honest. The best piece of advice we can give anyone that is in your situation is to follow their instructions exactly. We expected the morning of the transport to be a very stressful and anxiety filled morning, but they made it as simple and peaceful for everyone as possible. When they arrived, they briefly explained the plan, they prayed with us (at dad's request), we walked them upstairs to our child's room, briefly introduced her to Jack and Dory, kissed her on the head, told her we loved her and then left. I know you're probably thinking "how could you leave your child with someone they’ve never met" and we will be very honest; we had those same feelings. We left because Jack explained that if we were to stay, even in another room, that we would be creating a possibility for our daughter to lash out at us and that may make an even more difficult situation more emotional. Us leaving reduced the “targets” that she would have to express her feelings. Once we left, we received texts from Jack explaining how she was reacting, where they were, and the next steps. Once they arrived at the school, Jack gave us a call and talked us through everything. He gave us the highs and the lows; how she reacted and his response; how Dory was comforting the whole time, and when we would hear from the school. We can’t express how relieved we were to know she was safe and that she was in a place where she could get the help she needed. The whole process of finding a therapeutic program for our daughter was very stressful and difficult. Guardian Voyage Transport made the part that was our biggest fear the easiest part of the process. We can’t effectively express how appreciative we are with Guardian Voyage Transport and everything they did for us and our daughter. I would highly recommend you use them. They truly care about the children they are transporting and do an absolutely amazing job."

- Stephen & Jennifer Paradise

Deciding to find treatment for your teen is difficult enough.  The prospect of how to get them there is even more daunting.  Will they go willingly?  Will they be combative?  Will they breakdown?  Will they feel abandoned?  These are the things that go through a loved one’s mind.  I wasn’t sure if our family could get our child to go willingly, so we sought the assistance of Guardian Voyage.  Jack and Dory were more than professionals – they were personal.  They spent time to walk us through the emotions our teen would be feeling, and how they would respond to them.  They took the time to listen to our concerns and fears.  On the day of transport, they were caring and kind.  They communicated with us at every step of the transportation journey.  In what was quite possibly one of the most difficult days in our lives, and in the life of our teen, we knew we had our child in the right hands.  Thank you Jack and Dory for bringing warmth, comfort and light to difficult decisions."

- Kim S

Jack and the Guardian Voyage Team did an incredible job of helping our family navigate a full-blown crisis.  They gave wonderful recommendations, walked us through the process step-by-step and kept us fully informed from the minute we first spoke to them until long after our son was dropped off.   They managed to peacefully transport our 16 year old son, who did not want to go to treatment, across the country – on two road trips and by plane.  Miraculously, they did all of this by just talking to him and keeping him calm throughout the journey.  They are truly experts in the field of troubled teens.  Our son’s facility called us immediately to tell us how professional Jack and Drew were during the process.  This team now feels like family, and we look forward to sharing our son’s future success with them. 

- Carrie

"We worked with Gaudian Voyage Transport to get our daughter from Connecticut to Utah. Jack and Dory were fantastic. They made this stressful situation a lot easier for us and our daughter. She arrived a lot calmer than we anticipated because of this team. Thank you guys so much. I highly recommend Gaurdian Voyage Transport."

- Shawn

"As I was making the decision to get my teen help, the anxiety of worrying about how to get him there was almost overwhelming. Then I was introduced to Jack! From the very first phone call, I knew he and Drew were the right choice for my son and me. When they arrived at our home, there was no yelling or screaming, just conversation which really put my son at ease. Jack stayed in touch with me throughout their journey across many states, which ultimately put me at ease. During their trip, they also prepared my son for the journey he was beginning, which helped him tremendously. There are no words to express my gratitude to Jack and Drew; the compassion and genuine care you showed my son and I will never be forgotten. I would HIGHLY recommend Jack and his team to care for your teen during a difficult journey. He absolutely helps you realize that there is light at the end of the tunnel."

- Linda

My wife Denise and I can’t say enough about Jack and his company. During one of the most stressful days that a family can endure, Jack and Drew were there to not only talk us through it, but their expertise and professionalism was truly remarkable. Most importantly, they reassured our son Luke that they were there with him, not for him. They created an instant bond with our son and it made all of the difference. Instead of confrontation, they used collaboration. Luke went (somewhat) willingly and most importantly, they explained in detail to Luke what was going to happen and why, and also what to expect when he got there. Jack was in constant contact with us at every step, as well as sending pictures, so we did not have to stress unnecessarily. We knew that our son was in great care and would get to his final destination safe. Jack’s job doesn’t end when he drops your child off, he truly builds a relationship and follows up every time he goes back to that facility. If you are in need of a transport for someone, I wouldn’t even consider another company. Thanks for everything Jack!

Eternally thankful,

-Greg Salsburg

We used Jack and Drew to transport our son and it was a great experience. Because our son was able to connect with Drew on a personal level, the whole experience was trauma free for him. Jack kept in touch throughout the entire trip and even sent photos of our son smiling. It was a hard decision to seek help for our son and also to have him transported but Drew and Jack made it so much easier. They came highly recommended to us and are definitely worth every penny!

-Debbie Titus

Sending my granddaughter off to residential program was one of the hardest things I’ve ever had to do. I talked to several parents who used Guardian Voyage and got nothing but praise on Jack and his team. When I reached out to Jack I felt reassured that he and his team were the right choice. He and his partner were terrific. He stayed in constant touch with me through the process reassuring me that she would be taken care of. I cannot thank him enough for his help.

-Catherine Wall

Jack and Drew made an already very difficult situation easier to manage. They were kind and understanding and work hard to put both the family and your teen at ease. I trusted they would be kind and gentle with my son and they were. Don’t let that fool you, they understand and anticipate almost any scenario that could go wrong and work to prevent it before it happens. My son actually talked nonstop and requested to stay in contact with them. If you need assistance with your teen, I highly recommend Guardian Voyage.

- Hannah S.

Words can not truly express how amazing these folks are. The caring and complete professionalism exceeded expectations. The way they go about it took a potentially difficult situation and made it a great beginning to healing. We are truly blessed they were the ones we chose. Thank you for caring for our daughter.

- Joey Bien

Sending your child or in our case, our grandson, to a therapeutic boarding school is one of the hardest decisions you ever have to make. Deciding to have our grandson transported to the facility was equally as difficult. After speaking to Jack we knew this was the best option for us. Jack and his partner Drew, took the time to meet with us the night before. They asked to provide us with our grandson's interests-subjects they could use to chat with him as they traveled. Jack and Drews's compassion to make this as easy as possible for all of us showed. I consider them a Travel care team rather than a 'transport' company. They picked up our grandchild and got him to the facility in a very short time. Far shorter than I could have done and without the stress. They communicated with us through group chat every step of the way. They promised us a picture of the three of them smiling when they arrived at the facility and they delivered!! And once they arrived at the facility they stay for a while and help with the transition into the facility. As Jack said, they don't want my grandson to feel like an Amazon package. I can not say enough about Jack and Drew's professionalism and compassion. I highly recommend the Guardian Voyage team.

-Steve Colella

"I had no idea that one day I would need a service like this. Of course, if you need this, the situation isn’t ideal. The most challenging decision I had to make as a Mom. I can’t say enough praise and thanks to these two gentlemen. They are the kindest, caring, yet firm individuals I have ever met. They had their work cut out convincing my son to leave with them. They were patient, encouraging, and kind. I would highly recommend them. I appreicate the safe transport along with care. Communication along the way from hiring to drop-off was terrific. Highly recommend."

-Susan Graves

What a wonderful service Guardian provides! The communication process from start to finish was excellent. The travel was well coordinated with the receiving school and now our daughter is on her way to realizing her full potential. We are so thankful to Jack and Dori who showed so much compassion and kindness in getting her there safely. Thank you.

- Jimmy Yu

"Dory and Jack were extremely caring and helpful in an already very difficult situation. They made me feel comfortable entrusting them with our daughter. They were very patient with our daughter and helped her through the process. Thank you!!"

- Claudia

"I rarely write reviews because I am rarely impressed. It's usually over promised, under delivered. In this case, I was dealing with my daughter so the importance of this decision was not taken lightly. I met Jack and Dory in person the night before. They went over the plan, handled all objectives, and put my mind at ease. Now the hard part, 3am I introduced them, my daughter went from Shock, anger, some physical, then bargaining. Trying to get them to leave and find a way out. Jack and Dory were so good, kept calm, kept to the plan, and they accomplished the goal. The communication was vital and needed for this to be a success. The biggest difference in Jack and Dory, is they take pride in their work, they empathize with the parents, and the way this was handled could not have been any better, considering the circumstances. If you are on the fence, have second thoughts, you can trust them with your child, and can have confidence that they truly have your childs best interest in mind. Just impressed beyond words."

- Jared Wike

We cannot thank Jack & Dory with Guardian Voyage enough for putting our mind at ease in transporting our daughter to her boarding school. There are no words to express how thankful we were to the 2 of them for the genuine care they showed our daughter throughout the transport. They made a very difficult decision less stressful for us by being compassionate, caring, understanding and kind. Sending our daughter to a therapeutic boarding school was the most difficult decision we have ever had to make. We were comforted in knowing our daughter was safe and exactly where she needed to be to get the help she needed. If you are in need of a transportation service, we highly recommend Guardian Voyage.

- Victoria A

"We just concluded what felt like the longest day of our lives. The decision to use Jack and Drew is what made this day bearable. They were professional, kind , and most importantly empathetic to our situation. They guided us through the entire process of getting our teen transported. They communicated with us every step of the way and most importantly kept our son calm , respectful and most importantly safe. Jack and Drew are true pros at what they do. We were expecting the worse and ended up with a drama free transport. If you need a transport service, look no further ..these guys are the best. Thank you Jack and Drew.'

- Daryl

I just wanted to reach out to you and thank you from the bottom of my heart for doing such a wonderful job today. You made one of the most difficult decisions I have ever had to make into something that was very smooth and event free. 

Your constant communications letting us know what was happening with our son was very reassuring. 

Your passion for this process is very evident and I know just judging from your interactions with Aaron today, along with the pictures of him with the horses just solidifies that I know he is in the right place and will make it out on the other side the kind, considerate kid we know is in there. Your Service came at just the right time. I’m not a religious person as you know, but you have to wonder what brought you to my attention at the 11th hour. 

I am forever grateful and very thankful Aaron traveled in your care. 

Thank you. 

- C Allen

My husband and I are so thankful we found Jack at Guardian Voyage during the most challenging time in our lives as parents. Words cannot express how good he is at what he does. From our very first phone call he was able to answer every question, taking as much time as we needed to walk us through what to expect every step of the way. No matter how much research you do as a parent seeking outside help for your child, at the end of the day making the decision to send your child on this journey is a leap of faith. Part of it stems from the fear of the unknown but also the question we all ask ourselves which is “are we doing the right thing?”

In our case, Jack and Dory met with us the night before to ease our minds and assure us we were doing the right thing. They both displayed extreme confidence in how everything was going to play out and they were right about everything. We expected our daughter to be resistant and combative, but to our surprise she was quite the opposite. She was calm, receptive, and cooperative because they both formed an instant connection with her by respecting her and showing compassion for what she was going through while still being firm. Jack was texting and calling us throughout the day giving us updates on how she was processing what was happening. We were absolutely amazed at how the whole thing unfolded and knew without question it was the right way to go.

If you are reading this review you are in search of answers from other parents who have been in your same spot and made it through. Jack and his team know what they are doing. They are professionals who have experience getting a child from point A to point B safely. It’s sad that there is even a need for this type of service, but the reality is we live in a world where a good percentage of our youth struggles every day and needs help. You cannot go wrong by putting your faith in Jack and his team.

- Jim and Linda

If you asked me 5 years ago, would I ever imagine needing to find services like those Guardian Voyage offers, I would have rolled my eyes in disbelief. Life has a strange way of letting things happen. Having 2 children that are so vastly different is mind boggling to my wife and I, but when it came time to find help for our son, Guardian Voyage was there! The professionalism was outstanding. Highly organized and yet sensitive to our individual needs as a family. I shopped around for prices and other companies. Beware of the companies that just see you as a way to scam some money and leave your family high and dry. GV really was over the top. I don't know what tmw will bring but am grateful that GV was there when we needed a helping hand to get our son to the next step of recovery!

-Pearce

"We are so grateful for Guardian Voyage. Jack and Drew went above and beyond to make sure we were at ease and could trust them. They went out of their way to try to get to know our son and make the journey as pleasant as possible for him. They kept us updated the whole time. And our son has said, “Those guys were pretty cool.” To have peace of mind during one of the toughest times was a priceless gift." 

- Michelle & Steve